Online Archived CHAMPS Distance Learning Events

CHAMPS understands that CHC personnel often have a multitude of responsibilities that make attending live events difficult.  To help overcome this barrier, CHAMPS offers archived versions of our webcasts. CHAMPS distance learning events are typically archived online for one year beyond the live presentation date.  Many archived webcasts are also available to purchase or borrow on CD-ROM; visit the CHAMPS Electronic Media and Lending Library webpages to learn more.  Please note that continuing education credit is typically NOT available for archived CHAMPS distance learning events unless otherwise indicated below.

EVENT HANDOUTS: Visit the Distance Learning Library to download handouts, evaluations, and other documents created for these and other past CHAMPS distance learning events.

Please click or scroll down to view descriptions of online archived CHAMPS Distance Learning Events including topics, presenters, and potential costs:

CLINICAL AND QUALITY DISTANCE LEARNING EVENTS

2018 Immunization Update
Presenter:  Andrew Kroger, MD, MPH, Medical Officer, Immunization Services Division, Centers for Disease Control and Prevention (CDC)

Event Overview: This annual presentation is intended to update health care personnel on the latest recommended immunization schedules and the most recent Advisory Committee on Immunization Practices (ACIP) recommendations.

Continuing Education Credit: Continuing Education Credit is not available for this archive.

Cost: This archived webcast is FREE for participants from CHAMPS Organizational Members. Fees apply for participants from non-member organizations: $75/link to the webcast (you will be billed after your participation on the archived event). Please visit the CHAMPS Organizational Members page to determine if your organization is a current member.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 06/07/2019.

OUTREACH AND ENROLLMENT DISTANCE LEARNING EVENTS

*CHAMPS/CCHN 2017 OUTREACH AND ENROLLMENT DISTANCE LEARNING SERIES*

Hosted by CHAMPS and Colorado Community Health Network (CCHN), these four one-hour distance learning events are intended to highlight effective outreach and enrollment strategies, discuss specific issues affecting health center enrollment staff, and look ahead to the fourth open enrollment period. The trainings in the series are intended for outreach and enrollment staff: however, other health center and PCA staff members may find the content of some webinars applicable to their positions.

CHAMPS/CCHN 2017 OE Archived Events Costs: Participation in the four events of this series is FREE for all participants.

OE 2017 Event #1: A Guide to Storytelling: Unleashing the Power of Personal Narrative
Michele Ames, Consultant, Michele Ames Consulting; Jennifer Morse, VP Development, Salud Family Health Centers; and Stacey Anderson, Deputy Director, Montana Primary Care Association

Event Overview: Attendees will be reminded of the critical role that individuals’ stories can play in effective public policy advocacy.  Participants will walk away with tangible tools and processes for bringing these stories from the individual to policy makers and the public in a respectful and impactful way. In addition, attendees will hear first-hand accounts of how a Region VIII Community Health Center and Primary Care Association are integrating storytelling into their organizations.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 06/22/2018.

Click on the links below for additional resources discussed during the event:
CCHN Media Consent Form – English and Spanish
MPCA Authorization and Release for Uses Disclosure Form
Michele Ames Consulting Storytellers Release Form
Michele Ames Consulting Storytelling Intake Form
Salud Family Health Centers Story Collecting Form – English and Spanish

OE 2017 Event #2: Leveraging OE Assisters in Community Health Centers
Ted Henson, Director of Health Center Growth & Innovation, National Association of Community Health Centers; Jaspreet Malhotra, MPH, Enabling Services Manager, Michigan Primary Care Association; Cherise Fowler, Apprenticeship Training Coordinator, Alaska Primary Care Association

Event Overview: Enrollment Assisters and Community Health Workers play an important role in advocating on behalf of and acting as vital links to consumers in their communities.  In this webinar, participants will learn how different Primary Care Associations are working with their health centers to invest in skill development of Enrollment Assisters and identify areas of collaboration and duplication with Community Health Workers.  This presentation will also address how to begin identifying areas for skill building and collaboration in your health centers.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 07/27/2018.

Click on the links below for additional resources discussed during the event:
Alaska Primary Care Association (APCA) Sample Community Resource List
APCA Sample Intake Form
APCA Sample Progress Notes Template
Webinar Web Link List

OE 2017 Event #3: Strengthening Your Compassion Resiliency Toolkit
Kay Glidden and Beth Reynolds Lewis from Compassion Resiliency

Event Overview: Enrollment Assisters play an important role in advocating on behalf of and acting as vital links to consumers in their communities.  Assisters hear difficult stories daily that include personal details from those they are assisting.  During this webinar, attendees will learn how to define compassion fatigue (CF), vicarious trauma, and burnout effects; recognize signs and symptoms of CF; incorporate strategies and tools for self-care and recovery resources.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 08/24/2018.

Click on the links below for additional resources discussed during the event:
CF Webinar Worksheet
ProQol Self-Assessment
CF/VT Signs and Symptoms
Strategies for Addressing CF/VT
CF Resources Handout

OE 2017 Event #4: Preparing for OE5: Addressing Changes in the Marketplace
Heather Bates and Elizabeth Hagan from Families USA

Event Overview: Enrollment Assisters are and will remain crucial leaders in the continued efforts needed to help people get covered and stay coverred.  During this webinar, participants will hear updates/overview of changes to the Federal Landscape and their impact on O&E staff to enroll and assist patients, and strategies to prepare for a successful Fifth Open Enrollment Period.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 09/21/2018.

MIGRATORY AND SEASONAL AGRICULTURAL WORKERS AND THEIR FAMILIES UDS REPORTING WEBINAR SERIES

This two-part 2018 CHAMPS/Northwest Regional Primary Care Association (NWRPCA) Migratory and Seasonal Agricultural Workers (MSAWs) and their Families Uniform Data System (UDS) Reporting Series brings locally and nationally recognized experts together to take a deep-dive into the Migrant Health Program, importance of accurately and consistently reporting MSAWs and their families in the health center UDS reports, and the elements of proper identification of MSAWs and their families.

Session 1: It’s Not Too Early to be Thinking About 2018 UDS Reporting for MSAWs and their Families
Bobbi Ryder, National Center for Farmworker Health President and Chief Executive Officer, and Deborah Salazar, Salud Family Health Centers Migrant Health Director

Event Overview: This presentation provides a brief history of the Migrant Health Program and current efforts underway (e.g., Ag Worker Access 2020 Campaign) to increase the number of MSAWs and their families accessing health care services; lays the foundation for understanding the Health Resources and Services Administration’s (HRSA) classification of MSAWs and their families; followed by innovative ways to educate health center staff to better serve MSAWs and their families.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive will be available through 04/19/2019.

Session 2: Nuts and Bolts to Identifying Migratory and Seasonal Agricultural Workers and their Families in Your Health Center
Bobbi Ryder, National Center for Farmworker Health President and Chief Executive Officer, and Colleen Pacheco, Sea Mar Community Health Centers Special Populations Manager

Event Overview: The second webinar in this two-part series continues the dialogue between clinical, financial, outreach, and front-desk staff who are responsible for the UDS reporting data collection and compiling processes. Participants will engage in a brief overview of the health center requirement to report on Migratory and Seasonal Agricultural Workers (MSAWs) and their families in the annual UDS reporting process; the elements of proper identification of MSAWs and their families served by health centers; and hear from Sea Mar Community Health Centers around organizational improvements on increasing accuracy around reporting MSAWs and their families.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive will be available through 04/26/2019.

Click on the links below for additional Sea Mar CHC resources discussed during the event:
Community Demographic Form
Flow Chart: Steps to determine if your patient qualifies as Migrant or Seasonal Farmworker
Front Desk Policy: MSAW Identification, Verification & Documentation

WORKFORCE DISTANCE LEARNING EVENTS

CHAMPS Workforce Development Distance Learning Series

This three-part webinar series will address a variety of issues key to the recruitment and retention of health center staff and the development of workforce pipelines.

Session 1: Recruiting Behavioral Health and Oral Health Staff in an Integrated Care Model
Allison Abayasekara, MA, Vice President, Training and Programs, Association of Clinicians for the Underserved

Event Overview: As health centers move towards a robust integrated care model, their needs and priorities for the right team member can change. This issue can be especially prominent for behavioral health and oral health staff, who may not have trained in this model. Health center staff in charge of recruiting for these positions need to understand the nuances of the staff needed and what to look out for when recruiting and interviewing candidates. This introductory-level session will cover the basics of the integrated care model, characteristics for best fit within that model, and a review of the recruiter’s role in finding the right person for the job. Participants will have the opportunity to ask questions throughout the presentation and have the option of individual assistance after the call to further explore this issue.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Click HERE to download a handout of additional resources.
Archive available through 05/08/2019.

Session 2: Assessing Organizational Readiness for Change
Allison Abayasekara, MA, Vice President, Training and Programs, Association of Clinicians for the Underserved, Colleen Bechtel, Director of Human Resources, Summit Community Care Clinic

Event Overview: Health center staff have an incredible opportunity to improve patients’ lives and make a difference in the world. But while the work is fun, it isn’t always easy. Staff and organizations themselves must be ready to adapt to change in the marketplace, in processes, in expectations, and so much more. Join us for this session to identify your organization’s readiness for change and understand how that readiness impacts individual and organization resiliency in these challenging times. The presenter will cover the basics of readiness for change, how organizations can identify and measure it, and strategies to increase individual and team capacity.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 06/05/2019.

Session 3: What You Need to Know About Area Health Education Centers (AHECs)
Allison Abayasekara, MA, Vice President, Training and Programs, Association of Clinicians for the Underserved; Dr. Ivan Gomez, California Area Health Education Center (AHEC) Program Director; Lorener Brayboy, MSW, LICSW, LCDR, Public Health Analyst, Bureau of Health Workforce (BHW); Lynda Bishop, CDR, Public Health Analyst, Bureau of Health Workforce (BHW)

Event Overview: Area Health Education Centers (AHECs) serve a vital role in every state, introducing students to health professions and connecting them with training opportunities. As with health centers, each AHEC can work a little differently, but their national mission and funding is the same. All health centers should know how the AHEC program works, how its goals align with health center workforce development goals, and how to partner with their local program. Join this session for an overview and strategies for connecting with this important partner.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Online Archive Coming Soon!
Click HERE to download the slides.

CHAMPS/CCHN Team-Based Care Distance Learning Series

The five-part 2018 CHAMPS/CCHN Team-Based Care Series will bring locally and nationally recognized experts focusing on the specific skills that clinical support staff, providers, and others need to be effective in implementing team-based care and health equity focused initiatives.

Session 1: Understanding and Implementing Foundations of Team-Based Care
Taylor Miranda, MPH, Colorado Community Health Network (CCHN) Practice Transformation Projects Manager, JoJo Gelderman, CCHN Quality Initiatives Specialist, and Jenny Fox, Northwest Colorado Health Performance Improvement Data Analyst

Event Overview: This presentation addresses the foundational building blocks needed to implement team-based primary care within a health center, and refers to “The 10 Building Blocks of High-Performing Primary Care.” Health center and PCA representatives share their experiences implementing empanelment, building a quality improvement infrastructure, restructuring team-based roles and responsibilities, and engaging leadership. Participants will be able to assess and identify how the team-based care model presents opportunities for improvement within their own practice.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 01/24/2019.

Session 2: Strategies for Maximizing Use of the Care Team
Alexia Eslan, Senior Consultant, John Snow, Inc., Malia Davis, Director of Nusring Services and Clinical Team Development, Clinica Family Health, Evan Neufeld, Behavioral Health Provider, AspenPointe and Peak Vista Community Health Centers

Event Overview: This webinar will provide an overview of the main roles within care teams that work closely with primary care clinicians, along with concrete examples of best practices within Colorado and across the country to maximize each role in improving the care provided to patients as well as staff and provider work satisfaction.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 02/21/2019.

Session 3: Effective Team Communication with the Patient in Mind
Deborah Center, MSN, RN, CNS, CTACC, Center for Nursing Excellence

Event Overview: Effective communication is a critical component of team-based patient care. Everyone constantly communicates, with verbal, non-verbal and written cues that can be either effective or ineffective, constructive or destructive. When we lack the awareness of our communication, there is a reduction in the effectiveness of the team and patient outcomes. According to the Institute for Healthcare, extensive research has shown that “no matter how knowledgeable a clinician might be, if he or she is not able to open good communication” with the patient and their team members, he or she will be ineffective and may be at increased the risk for errors. In this session, we will focus on growing team member awareness of communication and provide tools and strategies for improving effectiveness.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 03/14/2019.

Session 4: Integrating Motivational Interviewing into Clinic Workflows
Kathleen Garrett, MA, CTTS, Colorado School of Public Health/University of Colorado Anschutz

Event Overview: Motivational Interviewing (MI) is an evidence-based method of communication for supporting behavior change. This webinar session provides a brief review of MI fundamentals, processes, and skills. The event will build upon participants’ skills by teaching easy-to-use strategies for enhancing patient engagement, motivation, and movement towards a targeted health behavior change during clinic encounters. Additionally, participants will learn best practices for building MI proficiency, along with implementation and system-based strategies for integration of MI into clinical systems and practice.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 04/18/2019.

Session 5: Spreading and Sustaining Team-Based Care
Carolyn Shepard, MD, Principal, Leibig-Shepherd LLC

Event Overview: Designing and building a team-based care model can be challenging but transformational for primary care practices. Pressure to regress to the old way of doing things is naturally present in an office culture, so planning and leadership are required to ensure the changes stay in place. Spreading and sustaining change in a busy practice is a competency that organizations can build. We will talk about strategic and tactical steps a team can take to build this competency.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 05/23/2019.

Session 6:  The Role of Place in Team-Based Care
Cindy Barr, RN, EDAC, Operations and Facilities Planner, Capital Link Inc.

Event Overview: FQHCs continue to devote significant resources to the transition from a provider-based to a team-based model of primary care delivery. Patient engagement and empanelment, staff recruitment, retention and development, and continuous process improvement are all necessary to that transition. However, a sustainable and effective operation can only be achieved when there is alignment between people, process, and place. This webinar will focus on “the place” for the work of the primary care team.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 06/26/2019.

CHAMPS/CCHN Strategies for Developing Community Partnerships
Christina Holt, MA, Associate Director for Community Tool Box Services, University of Kansas

Event Overview: Strong community partnership and membership across sectors and constituent groups is fundamental to supporting organization staff and collaborative community health work. Working to expand membership to ensure a diverse and engaged group of participants is critical to any community partnership.  In this training, we will address four primary issues in increasing community membership and participation: outreach, recruitment, engagement in the effort, and maintaining involvement and sustaining commitment.

Continuing Education Credit: Continuing education credit is not available for this event.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 06/06/2019.

CHAMPS/CCHN Staff Retention through Workplace Wellness
Lisa Hardmeyer Gray, Founder, Intrinsic, LLC, Certified Mindfulness Instructor, Behavioral Health Provider, HealthPoint (Seattle, WA) and Gary Campbell, Founder, Impact2Lead, CEO, Johnson Health Center (Lynchburg, VA)

Event Overview: In the context of high provider and staff burnout in Community Health Centers, this session focuses on creating a culture of wellness as a means to address both retention and recruitment.  Topics covered include the multi-generational landscape of the workplace, current trends on the talent pool, and what CHCs need to consider to be an employer-of-choice.  The session also looks at best practices around wellness plans, what works and what doesn’t, what style of leadership is most effective for employee engagement, and how to create a culture of wellness that is authentic and effective.

Continuing Education Credit: Continuing education credit is not available for this event.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 01/17/2019.

CHAMPS/CCHN Institutional Strategies for Promoting Resilience and Reducing Burnout
Elizabeth C. Lawrence, MD, FACP, Director of Physician and Student Wellness, University of New Mexico School of Medicine

Event Overview: This event reviews the evidence-based organizational approaches to reduce physician burnout, and participants leave being able to define burnout and resiliency, discuss evidence-based organizational strategies to promote provider resiliency and/or reduce burnout, describe obstacles and support to implementing strategies at home institution, and identify at least one institutional strategy to promote provider wellness that can be introduced to the home institution.

Continuing Education Credit: Continuing education credit is not available for this event.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 08/20/2018.