Online Archived CHAMPS Distance Learning Events

CHAMPS understands that CHC personnel often have a multitude of responsibilities that make attending live events difficult.  To help overcome this barrier, CHAMPS offers archived versions of our webcasts. CHAMPS distance learning events are typically archived online for one year beyond the live presentation date.  Many archived webcasts are also available to purchase or borrow on CD-ROM; visit the CHAMPS Electronic Media and Lending Library webpages to learn more.  Please note that continuing education credit is typically NOT available for archived CHAMPS distance learning events unless otherwise indicated below.

EVENT HANDOUTS: Visit the Distance Learning Library to download handouts, evaluations, and other documents created for these and other past CHAMPS distance learning events.

Please click or scroll down to view descriptions of online archived CHAMPS Distance Learning Events including topics, presenters, and potential costs:

CLINICAL AND QUALITY DISTANCE LEARNING EVENTS

2017 Immunization Update
Presenter:  Donna Weaver, RN, MN, Nurse Educator, National Center for Immunization and Respiratory Diseases, Centers for Disease Control and Prevention

Event Overview: The purpose of this presentation is to update healthcare personnel on the latest recommended immunization schedules and the most recent Advisory Committee on Immunization Practices (ACIP) immunization recommendations.

Continuing Education Credit: Continuing Education Credit is not available for this archive.

Cost: This archived webcast is FREE for participants from CHAMPS Organizational Members. Fees apply for participants from non-member organizations: $75/link to the webcast (you will be billed after your participation on the archived event). Please visit the CHAMPS Organizational Members page to determine if your organization is a current member.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 06/12/18.

OUTREACH AND ENROLLMENT DISTANCE LEARNING EVENTS

*CHAMPS/CCHN 2016 OUTREACH AND ENROLLMENT DISTANCE LEARNING SERIES*

Hosted by CHAMPS and Colorado Community Health Network (CCHN), these four one-hour distance learning events are intended to highlight effective outreach and enrollment strategies, discuss specific issues affecting health center enrollment staff, and look ahead to the fourth open enrollment period. The trainings in the series are intended for outreach and enrollment staff: however, other health center and PCA staff members may find the content of some webinars applicable to their positions.

CHAMPS/CCHN 2016 OE Archived Events Costs: Participation in the four events of this series is FREE for all participants.

OE 2016 Event #2: Assisting Clients with Complex Medical Needs
Sarah Lueck, Senior Policy Analyst, Center on Budget and Policy Priorities (CBPP)

Event Overview: Helping a client to compare different plan options available through a marketplace or exchange can be complicated, especially when the client has complex health needs, such as multiple chronic conditions. This presentation will explain important features of the marketplace plans that are important for people to consider, such as various types of out-of-pocket charges, health care provider networks, and prescription drug formularies. It will walk through examples using sample clients, identify tools that are available to help assisters gather the information about plans that is important to people with complex medical needs, and discuss the cost-sharing assistance available to people with low incomes and who are members of federally recognized American Indian tribes.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 07/14/17.

OE 2016 Event #3: Engagement and Advocacy for O&E Staff
Jessica Kendall, Director of Enrollment Assister Network, Families USA; Liz Hagan, Senior Policy Analyst, Families USA

Event Overview: Enrollment assisters play an important role in advocating on behalf of consumers and the significance of O&E work in their communities.  In this session, participants will learn how to educate public officials, community leaders, and other stakeholders about the vital work they do and communities they serve. This presentation will also address the basics of registering consumers to vote at your health center.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 08/18/17.

OE 2016 Event #4: Habits of Highly Effective Assisters
Ezra Watland, Northwest/Mountain West State Assistance Manager, Enroll America

Event Overview: Assisters are and will remain crucial leaders in the continued efforts needed to help people get covered and stay covered. In this session, participants will hear action-oriented tips and strategies that can be implemented by in-person assistance programs in communities within Region VIII. Participants will be encouraged to share their favorite tricks of the trade and problem-solve together.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 09/22/17.

*CHAMPS/CCHN 2017 OUTREACH AND ENROLLMENT DISTANCE LEARNING SERIES*

Hosted by CHAMPS and Colorado Community Health Network (CCHN), these four one-hour distance learning events are intended to highlight effective outreach and enrollment strategies, discuss specific issues affecting health center enrollment staff, and look ahead to the fourth open enrollment period. The trainings in the series are intended for outreach and enrollment staff: however, other health center and PCA staff members may find the content of some webinars applicable to their positions.

CHAMPS/CCHN 2017 OE Archived Events Costs: Participation in the four events of this series is FREE for all participants.

OE 2017 Event #1: A Guide to Storytelling: Unleashing the Power of Personal Narrative
Michele Ames, Consultant, Michele Ames Consulting; Jennifer Morse, VP Development, Salud Family Health Centers; and Stacey Anderson, Deputy Director, Montana primary Care Association

Event Overview: Attendees will be reminded of the critical role that individuals’ stories can play in effective public policy advocacy.  Participants will walk away with tangible tools and processes for bringing these stories from the individual to policy makers and the public in a respectful and impactful way. In addition, attendees will hear first-hand accounts of how a Region VIII Community Health Center and Primary Care Association are integrating storytelling into their organizations.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 6/22/18.

Click on the links below for additional resources discussed during the event:
CCHN Media Consent Form – English and Spanish
MPCA Authorization and Release for Uses Disclosure Form
Michele Ames Consulting Storytellers Release Form
Michele Ames Consulting Storytelling Intake Form
Salud Family Health Centers Story Collecting Form – English and Spanish

WORKFORCE DISTANCE LEARNING EVENTS

CHAMPS/CCHN From PINs to Procedures: Ensuring Credentialing and Privileging Practices are Operational Site Visit Ready
Charlene Frail-McGeever, MBA, Managing Partner, Med Creds Plus LLC

Event Overview: This session will provide participants with tools and tips to create application materials, privileging forms, and primary source credentialing checklists that ensure health center compliance with PINs 2001-16 and 2002-22. A readiness review tool will be demonstrated to help you audit your files and the audience will be challenged to develop a clinical privilege form that meets PIN requirements.  Come prepared to discuss your best practices, suggestions, or corrective actions from previous site visits to share with others in the field.

Continuing Education Credit: Continuing education credit is not available for this event.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive will be available through 07/04/2018.

Click on the links below for additional resources discussed during the event:
Sample Credentialing and Privileging Policies and Procedures
Sample Primary Source Verifications Checklist
Sample Ongoing Monitoring of Expirables Checklist
Sample Credentialing File Review Workbook
Credentialing Resources Available on the Clinical Risk Management Website
Speaker Follow Up to Outstanding Audience Questions

CHAMPS/CCHN Building an Effective Physician Recruitment Strategy
Allison Abayasekara, Training and Technical Assistance Director, Association of Clinicians for the Underserved (ACU)

Event Overview: In order to track success, innovations, and areas for improvement, every health center should have a thorough recruitment strategy. While the idea of a “recruitment plan” may seem too rigid or hard to keep up with, a defined strategic structure can actually allow you the flexibility to safely try new processes, gather data on your efforts, and maximize your recruitment investments. Join this webinar to walk through a free Retention & Recruitment Plan Template, which provides information, ideas, and developed tables for you to fill in and make your own. Participants will hear about the benefits of developing a recruitment strategy, specific processes to consider, and how to get started. This event is a collaboration between CHAMPS and Colorado Community Health Network (CCHN).

Continuing Education Credit: Continuing education credit is not available for this event.

Cost: This event is FREE for staff of health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive will be available through 05/16/18.

Click on the links below for additional resources discussed during the event:
ACU R&R Plan Template
ACU Financial Impact Tool
ACU Article about Candidate Site Visits

CHAMPS 2016 Region VIII Health Center Workforce Data: Understanding and Utilizing Statistics from the CHAMPS Salary, Benefits, Turnover, and Vacancy Survey Project
Andrea Martin, CHAMPS Workforce Development and Member Services Director

Event Overview: At the end of this session, participants will understand the history and methodology of the Region VIII health center salary, benefits, turnover, and vacancy survey project; be able to utilize the most appropriate salary/benefits data and recruitment/retention metrics as presented in the 2016 Region VIII Health Center Salary, Benefits, Turnover, and Vacancy Survey Report; and understand and utilize data presented in companion reports addressing medical, behavioral health, and dental staffing ratios and medical and dental provider productivity expectations.

Continuing Education Credit: Continuing Education Credit is not available for this archive.

Cost: Participation in the LIVE and ARCHIVED versions of this webcast is FREE for participants from CHAMPS Organizational Members and other organizations that submitted data for the 2016 Region VIII Health Center Salary, Benefits, Turnover, and Vacancy Survey Project. Other participants in the live event will be charged $75 per webcast link. Please click HERE  to determine if your health center is a current CHAMPS Organizational Member. Please click HERE to determine if your organization submitted data for the 2016 survey project.

Click HERE to access the online archive for this event.
Archive will be available through 03/06/18.

*CHAMPS/CCHN 2016 “LUNCHTIME LEARNING” PROFESSIONAL SKILL DEVELOPMENT SERIES*

Hosted by CHAMPS and Colorado Community Health Network (CCHN), these six one-hour webcasts are designed to provide professional development and skills improvement as a component of a continuous process of advanced practice transformation, with the goal of positively impacting retention rates at Region VIII health centers. The events are primarily targeted at health center administrative and clinical support staff, although staff members from all levels of the health center are welcome. Participants may attend any selection of events.  Please note that continuing education credit is not available for any of the events in this series.

2016 Lunchtime Learning Archived Series Costs: Participation in the six events of this series is FREE for staff and board members at health centers (Health Center Program Grantees and FQHC Look-Alikes) and Primary Care Associations (PCAs) in Region VIII (CO, MT, ND, SD, UT, and WY). Other participants in the ARCHIVED event will be charged $50/link after viewing the event. Please visit the Region VIII Health Centers and PCAs page to determine if your organization qualifies for FREE participation.

2016 Lunchtime Learning Event #4: Creating a Productive Healthcare Environment – Establishing Boundaries
Edward Leigh

Event Overview:  At the end of the session, participants will be able to analyze the behaviors that violate appropriate boundaries, list the steps in setting boundaries to prevent problematic activities, and describe strategies to establish boundaries after inappropriate behaviors have occurred.

Click HERE to access the online archive for this event.
Archive available through 07/19/17.

2016 Lunchtime Learning Event #5: Caring for Difficult Patients in a Complex Healthcare System
Dr. William Robiner

Event Overview:  At the end of the session, participants will be able to identify attributes of “difficult” patients and their impact on health services, recognize the psychological comorbidities of “difficult” patients, recognize how providers and systems contribute to  the problem of “difficult” patients, and identify strategies for healthcare providers to manage “difficult” patients more effectively.

Click HERE to access the online archive for this event.
Archive available through 08/16/17.

2016 Lunchtime Learning Event #6: Interpersonal Considerations for Care of Elderly Persons
Leslie K. Hasche, PhD, MSW

Event Overview:  The purpose of this webcast is to review the many barriers to effective communication with older adults and to find ways to improve how we communicate about these important health and social service issues. This interactive webinar will draw upon the evidence-base and our practice knowledge for how to navigate interpersonal communication when time is limited with older adults and their families.

Click HERE to access the online archive for this event.
Archive available through 09/20/17

OTHER DISTANCE LEARNING EVENTS

Do Ask, Do Tell! Collecting Data on Sexual Orientation and Gender Identity in Health Centers
Dr. Harvey Makadon, Director of Education and Training Programs at the Fenway Institute, Fenway Health; Chris Grasso, Associate Director of Director for Informatics & Data Services at the Fenway Institute, Fenway Health

Event Overview: Lesbian, gay, bisexual, and transgender (LGBT) people face many health disparities and stigma in health care. Despite this, LGBT people remain largely invisible to their providers. Collecting sexual orientation and gender identity (SO/GI) data of new and returning patients is critical for health centers and other health care organizations to provide a welcoming, inclusive environment of care; and to provide high-quality care to all patients. HRSA recently added SO/GI data as a required element for the Uniform Data System (UDS) for CY 2016.

This webinar will teach participants about the barriers to care that many LGBT people face, describe the inequity in health outcomes for LGBT people, and detail both how and why to collect SO/GI data in electronic health records. At the end of the session, participants will have the tools to begin implementing SOGI data collection in their own EHRs.

Cost: Use of this online archive is FREE for all participants.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 08/02/17

This event is a collaboration between CHAMPS, Iowa Primary Care Association, Kansas Association for the Medically Underserved, Minnesota Primary Care Association, Missouri Primary Care Association, Montana Primary Care Association, Health Center Association of Nebraska, and Wyoming Primary Care Association.