Online Archived CHAMPS Distance Learning Events

CHAMPS understands that CHC personnel often have a multitude of responsibilities that make attending live events difficult.  To help overcome this barrier, CHAMPS offers archived versions of our webcasts. CHAMPS distance learning events are typically archived online for one year beyond the live presentation date.  Many archived webcasts are also available to purchase or borrow on CD-ROM; visit the CHAMPS Electronic Media and Lending Library webpages to learn more.  Please note that continuing education credit is typically NOT available for archived CHAMPS distance learning events unless otherwise indicated below.

EVENT HANDOUTS: Visit the Distance Learning Library to download handouts, evaluations, and other documents created for these and other past CHAMPS distance learning events.

Please click or scroll down to view descriptions of online archived CHAMPS Distance Learning Events including topics, presenters, and potential costs:

CLINICAL AND QUALITY DISTANCE LEARNING EVENTS

2019 Immunization Update
Presenter:  JoEllen Wolicki, RN, BSN, Nurse Educator, Immunization Services Division, Centers for Disease Control and Prevention (CDC)

Event Overview: This annual presentation is intended to update health care personnel on the latest recommended immunization schedules and the most recent Advisory Committee on Immunization Practices (ACIP) recommendations.

Continuing Education Credit: Continuing Education Credit is not available for this archive.

Cost: This archived webcast is FREE for participants from CHAMPS Organizational Members. Fees apply for participants from non-member organizations: $75/link to the webcast (you will be billed after your participation on the archived event). Please visit the CHAMPS Organizational Members page to determine if your organization is a current member.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 06/13/2020.

Childhood Healthy Weight Online Workshop
Presenter: Commander Tracy Branch, Senior Advisor for HRSA

Event Overview: The Region VIII Childhood Healthy Weight Workshop was created as a collaboration between the Community Health Association of Mountain/Plains States (CHAMPS), HRSA Region VIII Office of Regional Operations, each of the Region VIII State Primary Care Associations (AUCH, CCHN, CHAD, MPCA, WYPCA) and Rocky Mountain Public Health Training Center (RMPHTC). This workshop, presented on a bi-directional video platform, first featured didactic presentations and then allowed for a collaborative discussion among participants.

Cost: This archived webcast is FREE for participants from Community Health Centers (CHCs) and Primary Care Associations (PCAs) in Region VIII.

Click HERE to access the online archive recording for registrants of the original workshop.

If you were not registered for the original event, please register in the RMPHTC system HERE before clicking the link below.
Click HERE to access the online archive recording for new registrants.
Archive available through 03/20/2020.

Addressing Stigma Against Patients with Substance Use Disorders: Individual and Institutional Strategies
Presenter: Daniel Goldberg, JD, PhD, Associate Professor, Center for Bioethics and Humanities, University of Colorado

Event Overview: This webcast discussed stigma against people with substance use disorders, including how to recognize various types of bias and how to then address them at both the individual and organizational level. Dr. Goldberg shared tips and tools designed to help all health center staff identify their own internal biases and biased behaviors and work to positively change their perceptions and actions in order to effectively support patients with substance use disorders.

Continuing Education Credit:  Continuing Education Credit is not available for this archive.

Cost: This archived webcast is FREE for participants from Community Health Centers (CHCs) and Primary Care Associations (PCAs) in Region VIII.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 01/17/2020.

The Opioid Crisis in Region VIII: Everything You Wanted to Know but were Afraid to Ask
Presenter: Robert Valuck, PhD, Professor, Departments of Clinical Pharmacy, Epidemiology, and Family Medicine University of Colorado, and Director, Colorado Consortium for Prescription Drug Abuse Prevention

Event Overview: This webcast provided an overview of the opioid epidemic, including how trends in opioid use and mortality have changed nationally and across Region VIII in recent years; factors that have caused and exacerbated the opioid crisis; and the associated costs of increased opioid use, both in terms of finances and human lives. Dr. Valuck also discussed recent legislative actions to enact changes in opioid trends, and discussed several simple, practical methods that individuals and healthcare organizations can use to begin to address opioid use in their communities.

Continuing Education Credit:  Continuing Education Credit is not available for this archive.

Cost: This archived webcast is FREE for participants from Community Health Centers (CHCs) and Primary Care Associations (PCAs) in Region VIII.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 01/10/2020.

CARE COORDINATION ESSENTIALS SERIES

This three-part online interactive learning series features speakers from the Patient Navigator Training Collaborative (PNTC) and was developed for Care Coordinators practicing at Health Centers in Region VIII. Watch any one session or the whole series. This series is appropriate for all levels, whether you’ve been in your role for years or are brand new.

Target Audience: Care Coordinators at Health Centers in Region VIII (CO, MT, ND, SD, UT, WY) including Patient Navigators, Case Managers, and others in similar roles.

Cost: All archived events in this series are FREE for participants from Community Health Centers (CHCs) and Primary Care Associations (PCAs) in Region VIII.

Motivational Interviewing for Care Coordinators
Katie Langland, MA from Patient Navigator Training Collaborative (PNTC)

Overview: Learn four key motivational skills that will help you connect with clients on behavior change, with time for guided practice and discussion.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Click HERE to download the Motivational Interviewing Cheat Sheet Resource.
Archive available through 05/21/2020.

Navigating Families in Conflict
Rebecca Richey, Psy.D from Patient Navigator Training Collaborative (PNTC)

Overview: Family dynamics can be tough! Learn how to identify families in conflict, navigate different family situations, and how to plan an intervention with a family in conflict.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Archive available through 06/04/2020.

Caring for Yourself When You’re a Care Coordinator
Lucille Campbell, PhD.H from Patient Navigator Training Collaborative (PNTC)

Overview: Burnout is a concern, especially for those who strive to help others every day. Learn strategies to embrace resilience, well-being, and self-care.

Click HERE to access the online archive recording for this event.
Click HERE to download the slides.
Click HERE to download the Self-Care Action Plan Resource.
Archive available through 06/18/2020.

OUTREACH AND ENROLLMENT DISTANCE LEARNING EVENTS

*CHAMPS/CCHN 2019 OUTREACH AND ENROLLMENT DISTANCE LEARNING SERIES*

The three-part Outreach & Enrollment Distance Learning Series is intended to highlight effective outreach and enrollment strategies, discuss specific issues affecting health center enrollment staff, and look ahead to the seventh open enrollment period. Join for any one session or the whole series.

Target Audience: The presentations in the series are intended for outreach and enrollment staff; however, other health center and PCA staff members may find the content of some webinars applicable to their positions. Please see the registration information sent out prior to each training for more information about learning objectives and other details. The information will also be available on this page.

Cost: All live events in this series are FREE for health centers (Health Center Program Awardees) and Primary Care Associations (PCAs) in Region VIII (CO, MT, ND, SD, UT, and WY).  Please visit the CHAMPS Region VIII Health Centers and Primary Care Associations webpage to determine if your organization qualifies for free participation.

Webinar 1 – Social Determinants of Health 101 for Community-Facing Staff
Darlene Jenkins, DrPH, MPH, CHES, National Health Care for the Homeless Council and Roni Morales, Mountain Family Health Centers

Event Overview: Health starts in homes, schools, workplaces, neighborhoods, and communities through the social determinants of health (SDOH). The World Health Organization (WHO) defines the social determinants of health as “the conditions in which people are born, grow, live, work, and age. These circumstances are shaped by the distribution of money, power, and resources at global, national, and local levels.” The social determinants of health are primarily responsible for health disparities, which WHO defines as “unfair and avoidable differences in health status.” This webinar will present an introduction to the social determinants of health for community-facing staff and offer some strategies for these staff to address them from their positions at health centers.

Click HERE to access the online archive recording for this event.
Click HERE to download the handouts for this event.
Archive available through 08/08/2020.

Webinar 2 – Preparing for Open Enrollment 7: Outreach to Specific Populations
Erin Hemlin and Iesha Young, Young Invincibles, Scott Cheney, Wyoming Primary Care Association

Event Overview: Open Enrollment 7 begins November 1, 2019, and will last six weeks in the Federally-Facilitated Marketplace (FFM). With a short timeline and few resources, it is important to prepare in advance. This webinar will help outreach and enrollment staff and leadership strengthen skills so that they can provide excellent assistance and guidance. The presenters will discuss challenges and opportunities heading into the 7th Affordable Care Act (ACA) Open Enrollment period (OE7), including conducting outreach to specific populations. The webinar will include presentations on outreach to lesbian, gay, bisexual, transgender, plus (LGBT+) and those re-entering from incarceration.

Click HERE to access the online archive recording for this event.
Click HERE to download the handouts for this event.
Archive available through 08/29/2020.

Webinar 3 – Self-Care: Building Resiliency and Burnout Prevention
Sonia Lee and Kristina Wharton, Health Outreach Partners (HOP)

Event Overview: Outreach workers build and maintain trust in their communities by providing crucial outreach and enabling services where individuals live, work, and spend time. As a result, outreach workers take on many roles, which can leave them susceptible to burnout. Also, being witness to the struggles of their communities can take its toll. It is important to promote and implement self-care practices within the workplace in order to recruit and retain staff, as well as foster a safe and healthy work environment that prioritizes the well-being of employees. In this webinar, Health Outreach Partners (HOP) will provide an overview of self-care and explore effective self-care strategies for outreach and enrollment staff.

Click HERE to access the online archive recording for this event.
Click HERE to download the handouts for this event.
Archive available through 09/19/2020.

SPECIAL AND VULNERABLE POPULATIONS DISTANCE LEARNING EVENTS

Montana Primary Care Association (MPCA)/CHAMPS Webinar: Understanding and Serving Patients who are Veterans
Andrea Martin, Workforce Development & Member Services Director, CHAMPS, Dr. Bryant Howren, PhD, MPH, Co-Director/Director of Operations VA Office of Rural Health Resource Center, Gina Capra, Vice President of Training & Technical Assistance, National Association of Community Health Centers (NACHC)

Event Overview: In 2017, Region VIII (CO, MT, ND, SD, UT, WY) health centers served 19,164 Veteran Patients, according to UDS data. This webinar will help participants understand who veterans are, discuss best practices for screening for veteran status and military service, examine health disparities for this population in Region VIII, and share opportunities to better serve veterans. Community Health Centers have a unique opportunity to serve this population and connect veterans to care, and this webinar aims to help participants better understand and navigate the systems available.

Click HERE to access the online archive recording for this event.
You must register to view this recording.

WORKFORCE DISTANCE LEARNING EVENTS

CHAMPS 2018 Region VIII Health Center Workforce Data Webcast: Understanding and Utilizing Statistics from the CHAMPS Salary, Benefits, Turnover, and Vacancy Survey Project
Andrea Martin, Workforce Development and Member Services Director, CHAMPS

Event Overview: The health centers of Region VIII make up a unique group of employers that benefit from analysis of their own workforce-related benchmarks and trends. During the spring and summer of 2018, CHAMPS undertook a region-wide survey of the region’s community, migrant, and homeless health centers to collect salary, benefits, and other workforce data from 55 organizations.  This event will explain the history and methodology of the survey, and highlight findings relating to salaries and benefits for all health center staff including a look at base vs. additional pay and the structure of health center benefits packages.  The presenter will also address trends in additional workforce metrics including vacancies, turnover, and challenging areas of recruitment and retention, and will present an analysis of additional data relating to provider vs. support staffing ratios as well as provider productivity expectations.

Cost: This event is FREE for participants for CHAMPS Organizational Members and non-members who submitted data for the 2018 Region VIII Health Center Salary, Benefits, Turnover, and Vacancy Survey Project.  Others will be billed $75 for their participation.

Click HERE to access the online archive for this event.
Click HERE to download the handouts including slides and additional resources.
Archive will be available through 03/21/2020. 

CHAMPS Workforce Development Distance Learning Series

This three-part webinar series will address a variety of issues key to the recruitment and retention of health center staff and the development of workforce pipelines.

Session 1: Recruiting Behavioral Health and Oral Health Staff in an Integrated Care Model
Allison Abayasekara, MA, Vice President, Training and Programs, Association of Clinicians for the Underserved

Event Overview: As health centers move towards a robust integrated care model, their needs and priorities for the right team member can change. This issue can be especially prominent for behavioral health and oral health staff, who may not have trained in this model. Health center staff in charge of recruiting for these positions need to understand the nuances of the staff needed and what to look out for when recruiting and interviewing candidates. This introductory-level session will cover the basics of the integrated care model, characteristics for best fit within that model, and a review of the recruiter’s role in finding the right person for the job. Participants will have the opportunity to ask questions throughout the presentation and have the option of individual assistance after the call to further explore this issue.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.                                                        Click HERE to download the slides.
Click HERE to download a handout of additional resources.
Archive available through 05/08/2019.

Session 2: Assessing Organizational Readiness for Change
Allison Abayasekara, MA, Vice President, Training and Programs, Association of Clinicians for the Underserved, Colleen Bechtel, Director of Human Resources, Summit Community Care Clinic

Event Overview: Health center staff have an incredible opportunity to improve patients’ lives and make a difference in the world. But while the work is fun, it isn’t always easy. Staff and organizations themselves must be ready to adapt to change in the marketplace, in processes, in expectations, and so much more. Join us for this session to identify your organization’s readiness for change and understand how that readiness impacts individual and organization resiliency in these challenging times. The presenter will cover the basics of readiness for change, how organizations can identify and measure it, and strategies to increase individual and team capacity.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 06/05/2019.

Session 3: What You Need to Know About Area Health Education Centers (AHECs)
Allison Abayasekara, MA, Vice President, Training and Programs, Association of Clinicians for the Underserved; Dr. Ivan Gomez, California Area Health Education Center (AHEC) Program Director; Lorener Brayboy, MSW, LICSW, LCDR, Public Health Analyst, Bureau of Health Workforce (BHW); Lynda Bishop, CDR, Public Health Analyst, Bureau of Health Workforce (BHW)

Event Overview: Area Health Education Centers (AHECs) serve a vital role in every state, introducing students to health professions and connecting them with training opportunities. As with health centers, each AHEC can work a little differently, but their national mission and funding is the same. All health centers should know how the AHEC program works, how its goals align with health center workforce development goals, and how to partner with their local program. Join this session for an overview and strategies for connecting with this important partner.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 06/25/2019.

CHAMPS/CCHN Team-Based Care Distance Learning Series

The five-part 2018 CHAMPS/CCHN Team-Based Care Series will bring locally and nationally recognized experts focusing on the specific skills that clinical support staff, providers, and others need to be effective in implementing team-based care and health equity-focused initiatives.

Session 1: Understanding and Implementing Foundations of Team-Based Care
Taylor Miranda, MPH, Colorado Community Health Network (CCHN) Practice Transformation Projects Manager, JoJo Gelderman, CCHN Quality Initiatives Specialist, and Jenny Fox, Northwest Colorado Health Performance Improvement Data Analyst

Event Overview: This presentation addresses the foundational building blocks needed to implement team-based primary care within a health center, and refers to “The 10 Building Blocks of High-Performing Primary Care.” Health center and PCA representatives share their experiences implementing empanelment, building a quality improvement infrastructure, restructuring team-based roles and responsibilities, and engaging leadership. Participants will be able to assess and identify how the team-based care model presents opportunities for improvement within their own practice.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 01/24/2019.

Session 2: Strategies for Maximizing Use of the Care Team
Alexia Eslan, Senior Consultant, John Snow, Inc., Malia Davis, Director of Nusring Services and Clinical Team Development, Clinica Family Health, Evan Neufeld, Behavioral Health Provider, AspenPointe and Peak Vista Community Health Centers

Event Overview: This webinar will provide an overview of the main roles within care teams that work closely with primary care clinicians, along with concrete examples of best practices within Colorado and across the country to maximize each role in improving the care provided to patients as well as staff and provider work satisfaction.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 02/21/2019.

Session 3: Effective Team Communication with the Patient in Mind
Deborah Center, MSN, RN, CNS, CTACC, Center for Nursing Excellence

Event Overview: Effective communication is a critical component of team-based patient care. Everyone constantly communicates, with verbal, non-verbal and written cues that can be either effective or ineffective, constructive or destructive. When we lack the awareness of our communication, there is a reduction in the effectiveness of the team and patient outcomes. According to the Institute for Healthcare, extensive research has shown that “no matter how knowledgeable a clinician might be, if he or she is not able to open good communication” with the patient and their team members, he or she will be ineffective and may be at increased the risk for errors. In this session, we will focus on growing team member awareness of communication and provide tools and strategies for improving effectiveness.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 03/14/2019.

Session 4: Integrating Motivational Interviewing into Clinic Workflows
Kathleen Garrett, MA, CTTS, Colorado School of Public Health/University of Colorado Anschutz

Event Overview: Motivational Interviewing (MI) is an evidence-based method of communication for supporting behavior change. This webinar session provides a brief review of MI fundamentals, processes, and skills. The event will build upon participants’ skills by teaching easy-to-use strategies for enhancing patient engagement, motivation, and movement towards a targeted health behavior change during clinic encounters. Additionally, participants will learn best practices for building MI proficiency, along with implementation and system-based strategies for integration of MI into clinical systems and practice.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 04/18/2019.

Session 5: Spreading and Sustaining Team-Based Care
Carolyn Shepard, MD, Principal, Leibig-Shepherd LLC

Event Overview: Designing and building a team-based care model can be challenging but transformational for primary care practices. Pressure to regress to the old way of doing things is naturally present in an office culture, so planning and leadership are required to ensure the changes stay in place. Spreading and sustaining change in a busy practice is a competency that organizations can build. We will talk about strategic and tactical steps a team can take to build this competency.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 05/23/2019.

Session 6:  The Role of Place in Team-Based Care
Cindy Barr, RN, EDAC, Operations and Facilities Planner, Capital Link Inc.

Event Overview: FQHCs continue to devote significant resources to the transition from a provider-based to a team-based model of primary care delivery. Patient engagement and empanelment, staff recruitment, retention and development, and continuous process improvement are all necessary to that transition. However, a sustainable and effective operation can only be achieved when there is alignment between people, process, and place. This webinar will focus on “the place” for the work of the primary care team.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 06/26/2019.

Session 7:  Utilizing Data Effectively to Advance Team-Based Care
Melissa Stratman, Chief Executive Officer, Coleman Associates

Event Overview:  “Data-driven decision making” and “team-based care” are two phrases that are thrown around everywhere in healthcare today. What does data-driven decision-making look like practically? How we can determine which metrics to use, why to use them and how to leverage them to impact decisions? This webinar will cover key operational and quality metrics that are used increasingly at the Care Team Level to guide decisions and help influence workflows and processes. Learn what a healthy, data-driven team looks like, discuss some of the characteristics of these high performing teams, and explore some steps to get you from here to there.

Cost: This event is FREE for staff of Region VIII health centers (Health Center Program Awardees and Look-Alikes) and Primary Care Associations (PCAs).

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 08/14/2019.

CHAMPS Best Practices to Support Veterans in Your Organization
Captain Debra Scott, Regional Nurse Consultant, Health Resources and Services Administration (HRSA) Denver Office of Regional Operations (ORO); Jeff Mengenhausen, MBA, Former Navy SEAL, FQHC Leader and Consultant

Event Overview: This informative webinar, hosted by CHAMPS in partnership with the HRSA Office of Regional Operations in Denver, details best practices to support Veteran employees in your organization.  The Department of Veterans Affairs’ (VA) Veterans in the Workplace study provided insight into practices that improve retention of Veteran employees and showed that Veteran Affinity Groups were a best practice.  The event will discuss what affinity groups are, the benefits to having Veteran and military affinity groups, and the practices that could be implemented to make them more effective.  Participants will also benefit from the experiences of a health care leader with experience implementing affinity groups and additional programs to support the recruitment and retention of Veterans.

Continuing Education Credit: Continuing education credit is not available for this event.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 07/24/2019.

CHAMPS/CCHN Strategies for Developing Community Partnerships
Christina Holt, MA, Associate Director for Community Tool Box Services, University of Kansas

Event Overview: Strong community partnership and membership across sectors and constituent groups is fundamental to supporting organization staff and collaborative community health work. Working to expand membership to ensure a diverse and engaged group of participants is critical to any community partnership.  In this training, we will address four primary issues in increasing community membership and participation: outreach, recruitment, engagement in the effort, and maintaining involvement and sustaining commitment.

Continuing Education Credit: Continuing education credit is not available for this event.

Click HERE to access the online archive for this event.
Click HERE to download the slides.
Archive available through 06/06/2019.