CHAMPS Lending Library

A selection CHAMPS clinical and non-clinical reference materials for CHC staff and board members are available on loan through the CHAMPS Lending Library.

Please click or scroll down for:
Borrowing Guidelines for Region VIII Health Centers and PCAs
Borrowing Guidelines for Other Organizations
List of Lending Library Resources:

BORROWING GUIDELINES FOR REGION VIII HEALTH CENTERS AND PCAs

Region VIII Health Centers* and Primary Care Associations may borrow items at no cost for up to four (4) weeks by completing and submitting the CHAMPS Lending Library Borrowing Form. Items may be renewed for another two (2) weeks by calling Nadine Carr (ext. 221), if there is not a waiting list. If items are not returned by the due date, CHAMPS will place a courtesy call and send an email reminder. If the items are not returned after that time, CHAMPS will bill the borrower a non-return charge for the item (charges are detailed in the descriptions of each item, below, and on the Borrowing Form). To assure easy return, a postage paid, pre-addressed envelope will be included with the borrowed resources.

*Region VIII Health Centers: Health Center Program Grantees and FQHC Look-Alikes, including all satellite sites, in CO, MT, ND, SD, UT, and WY. Visit the Region VIII Health Centers and PCAs page to determine if your organization qualifies for free access to the CHAMPS Lending Library.

Click HERE for a printable CHAMPS Lending Library Borrowing Form.

Click HERE for a printable CHAMPS Lending Library Descriptions Form.

BORROWING GUIDELINES FOR OTHER ORGANIZATIONS

Other organizations (those that are not Region VIII health centers or PCAs as described above) may borrow items for up to four (4) weeks by completing and submitting the CHAMPS Lending Library Borrowing Form and mailing a non-refundable fee (as listed in the descriptions of each item, below, and on the Borrowing Form) to CHAMPS. For items not returned by the due date, CHAMPS will place a courtesy call and send an email reminder. If the items are not returned after that time, CHAMPS will bill the borrower a non-return charge for the item (charges are detailed in the descriptions of each item, below, and on the Borrowing Form). To assure easy return, a postage paid, pre-addressed envelope will be included with the borrowed resources.

Click HERE for a printable CHAMPS Lending Library Borrowing Form.

Click HERE for a printable CHAMPS Lending Library Descriptions Form.

LIST OF LENDING LIBRARY RESOURCES

PRINCIPLES OF MANAGING PEOPLE AND QUALITY FOR MEDICAL DIRECTORS ON DVD

Principles of Managing People and Quality for Medical Directors on DVD was created at the 2003 CHAMPS/NWRPCA Primary Care Conference as an introduction for the new medical director. The series includes five disks of presentations and one disk of presentation handouts. See below for a description of each session and recommendations regarding content that may be outdated and content that is enduring and continues to be useful.

Principles of Managing People and Quality for Medical Directors topics include:

  • Disk 1: The Role of the Medical Director, Tina Castañares, MD; Working with Your Executive Director, Grace Wong, MD
    Disk 1 covers some information that continues to be useful and enduring regarding challenges for the medical director and the relationship between the medical director and CEO.
  • Disk 2: Clinical Operations, Vincent Thompson, MD; Provider Privileging, Rick Starrett, MD
    These two sessions provide an overview of scheduling, patient flows, staffing, purchasing, support, and privileging. Many of these practices have been improved over the years and thus some information is outdated.
  • Disk 3: Provider Scheduling, Allyson Roby, MD; Provider Productivity/Compensation, Tom Hunt, MD
    Disk 3 contains information on open access and provider productivity during a time when open access was a fairly new concept and many health centers did not have EHRs, thus the information is outdated.
  • Disk 4: Managing People, Malcolm Butler, MD
    The content in Disk 4 was presented by a talented speaker who present timeless and enduring information. This session is still highly recommended as an introduction to managing people.
  • Disk 5: Quality Management, Shaki Matta, MD; Conflict Resolution, Malcolm Butler, MD
    Disk 5 contains total quality management principles for the medical director and an excellent presentation on conflict resolution that continues to be useful.
  • Disk 6: Presentation Materials (CD-ROM)

Member Borrowing Fee: Free
Non-member Borrowing Fee:
$25.00
Non-return Charge:
$100.00

BASICS FOR DENTAL DIRECTORS ON DVD

Basics for Dental Directors on DVD was created at the 2003 CHAMPS/NWRPCA Primary Care Conference as an introduction for the new dental director. The series includes six disks of presentations and one disk of presentation handouts. See below for a description of each session and recommendations regarding content that may be outdated and content that is enduring and continues to be useful.

Basics for Dental Directors topics include:

  • Disk 1: Financial Management and Budgeting, Rob Hemmen, CPA
    Disk 1 contains some content that is outdated now that dental and medical care in health centers is becoming more integrated, and Medicaid programs have changed from state to state.
  • Disk 2: Provider Compensation, David I Rosenstein, DMD
    The information on Disk 2 provides a general overview of how a dental director can start to examine provider compensation; however some of the information is outdated.
  • Disk 3: Pediatric and General Dentistry, John J Rome, DMD
    Disk 3 contains good information on how to best treat children. It provides helpful information on behavior managment of children, but may not be essential for dental director functions.
  • Disk 4: A Hiring Model for Dental Auxiliaries, Nancy Rabel and Linda Torres, DDS
    This session provides good basic information on a process for hiring a new staff member of any type with practical tips for any new director.
  • Disk 5: Preventive Dentistry: How to Provide Dental Care That Protects Both the Dentist and the Patient, Mark Koday, DDS
    Disk 5 presents basic information on quality improvement and assurance in a dental practice; however some information is outdated.
  • Disk 6: Open Access/Same Day Appointment Scheduling, Ginger Carpenter, MSN and Rusty Reese, DDS
    This session provides information on open access which was a relatively new concept in 2003. The information on this disk may be relevant to new directors who are not familiar with open access, but is likely outdated for many dental directors.
  • Disk 7: Presentation Materials (CD-ROM)

Member Borrowing Fee: Free
Non-member Borrowing Fee:
$25.00
Non-return Charge: $100.00

MANAGEMENT OF ACUTE BACK PAIN & COMMON MUSCULOSKELETAL INJURIES, ON DVD

Management of Acute Back Pain and Common Musculoskeletal Injuries includes one presentation DVD plus a CD-ROM of presentation materials. This seminar, presented by John C Hill, DO, provides assessment and treatment modalities for these often difficult to treat diagnoses.

Non-member Borrowing Fee: $15.00
Non-return Charge: $75.00

RIOS ASSOCIATES SPANISH LANGUAGE COMPLETE COURSE SET

This comprehensive Spanish language course for medical professionals is useful for both the beginner and intermediate levels, and is designed to build vocabulary, fluency, and cultural competency. The set includes two textbooks, 14 audio CDs, and three CD-ROMs.

RIOS Associates Spanish Language Course materials include:

  • Book 1: McGraw-Hill’s Complete Medical Spanish, Joanna Rios, PhD, and Jose Fernandez Torres
  • Book 2: Converse En Español, Español Para Personal Medico, Advanced workbook & CME Exams for Lessons 1 through 15
  • Audio CDs: Patient Interviews (Emergency Medicine, Family Practitioner, and Nursing), Rios Associates, LCC

Non-member Borrowing Fee: $50.00
Non-return Charge: $400.00

COUNSELING OVERWEIGHT & OBESE PATIENTS, ON DVD

Counseling Overweight and Obese Patients is a 30-minute DVD created by the Colorado Department of Public Health and Environment demonstrating specific communication strategies for healthcare professionals to use while counseling overweight and obese patients. Presented by Dan Bessesen, MD, the program demonstrates the 5As in weight management counseling, motivational interviewing, the 10-point scale, and patient self-monitoring

Non-member Borrowing Fee: $15.00
Non-return Charge: $75.00

ARCHIVED CHAMPS DISTANCE LEARNING EVENTS ON CD-ROM

CHAMPS sponsors five or more webcasts and teleconferences for CHC clinical and non-clinical staff and board members each year. Most presentations are archived on CD-ROM within one month of the live presentation date. Continuing education credit is not available for these CD-ROMs.

Non-member Borrowing Fee: $10.00 per CD-ROM
Non-return Charge: $75.00 per CD-ROM

Please visit the Distance Learning Library for speaker details, and to download handouts, evaluations, speaker follow-ups, and other documents created for these past CHAMPS events.

Please visit the CHAMPS Distance Learning page to learn more about CHAMPS webcasts available as online archives.

May 23, 2018
Spreading and Sustaining Team-Based Care
2018 Team-Based Care Series Event #5
Carolyn Shepard, MD

May 8, 2018
Recruiting the Right Behavioral Health and Oral Health Staff
2018 Workforce Development Series Event #1
Allison Abayasekara, MA, Association of Clinicians for the Underserved

April 26, 2018
Nuts and Bolts to Identifying Migratory and Seasonal Agricultural Workers and their Families in Your Health Center
Bobbi Ryder, National Center for Farmworker Health and Colleen Pacheco, Sea Mar Community Health Centers

April 19, 2018
It’s Not Too Early to be Thinking about 2018 UDS Reporting for Migratory and Seasonal Agricultural Workers and their Families
Bobbi Ryder, National Center for Farmworker Health and Deborah Salazar, Salud Family Health Centers

April 18, 2018
Integrating Motivational Interviewing into Clinic Workflows
2018 Team-Based Care Series Event #4
Kathleen Garrett, MS, Colorado School of Public Health

March 14, 2018
Effective Team Communication with the Patient in Mind
2018 Team-Based Care Series Event #3
Deborah Center, MSN, RN, CNS, CTACC, Colorado Center for Nursing Excellence

February 21, 2018
Strategies for Maximizing Use of the Care Team
2018 Team-Based Care Series Event #2
Alexia Eslan, John Snow, Inc., Malia Davis, Clinica Family Health, and Evan Neufeld, AspenPointe/Peak Vista Community Health Centers

January 24, 2018
Understanding and Implementing Foundations of Team-Based Care
2018 Team-Based Care Series Event #1
Taylor Miranda, MPH and JoJo Gelderman, Colorado Community Health Network

January 17, 2018
Staff Retention through Workplace Wellness

2017-2018 Recruitment & Retention Series Event #3
Lisa Hardmeyer Gray, HealthPoint, and Gary Campbell, Johnson Health Center

August 24, 2017
Strengthening Your Compassion Resiliency Toolkit
2017 Outreach & Enrollment Series Event #3
Kay Glidden, MS and Beth Reynolds-Lewis, BS, Compassion Resiliency

August 21, 2017
Institutional Strategies for Promoting Resilience and Reducing Burnout
2017-2018 Recruitment & Retention Series Event #2
Elizabeth C. Lawrence, MD, FACP, University of New Mexico School of Medicine

July 27, 2017
Leveraging Outreach & Enrollment Assisters in Community Health Centers
2017 Outreach & Enrollment Series Event #2
Ted Henson, NACHC; Jaspreet Malhotra, Michigan Primary Care Association; Cherise Fowler, Arkansas Primary Care Association

June 22, 2017
A Guide to Storytelling: Unleashing the Power of Personal Narrative
2017 Outreach & Enrollment Series Event #1
Michelle Ames, Michelle Ames Consulting; Jennifer Morse, Salud Family Health Centers; Stacey Anderson, Montana Primary Care Association

June 20, 2017
From PINS to Procedures: Ensuring Credentialing and Privileging Practices are Operational Site Visit Ready

Charlene Frail-McGeever, MBA, MedCreds Plus, LCC

May 17, 2017
Building an Effective Physician Recruitment Strategy
2017-2018 Recruitment & Retention Series Event #1
Allison Abayasekara, MA, Association of Clinicians for the Underserved

March 7, 2017
2016 Region VIII Health Center Workforce Data: Understanding and Utilizing Statistics from the CHAMPS Region VIII Salary, Turnover, and Vacancy Survey Project

Andrea Martin, CHAMPS

September 22, 2016
Habits of Highly Effective Assisters
2016 Outreach & Enrollment Series Event #4
Ezra Watland, Enroll America

September 21, 2016
Interpersonal Considerations for Care of Elderly Persons
2016 Professional Skill Development Series Event #6
Leslie K. Hasche, PhD, University of Denver Graduate School of Social Work

August 18, 2016
Engagement and Advocacy for Outreach & Enrollment Staff
2016 Outreach & Enrollment Series Event #3
Jessica Kendall and Elizabeth Hagan, Families USA

August 17, 2016
Caring for Difficult Patients in a Complex Healthcare System
2016 Professional Skill Development Series Event #5
William Robiner, PhD, University of Minnesota Medical School

July 20, 2016
Creating a Productive Healthcare Environment Part C: Establishing Boundaries
2016 Professional Skill Development Series Event #4
Edward Leigh, MA, Center for Healthcare Communication

July 14, 2016
Assisting Clients with Complex Medical Needs
2016 Outreach & Enrollment Series Event #2
Sarah Lueck, Center on Budget and Policy Priorities

June 15, 2016
Creating a Productive Healthcare Environment Part B: Decreasing Negative Attitudes
2016 Professional Skill Development Series Event #3
Edward Leigh, MA, Center for Healthcare Communication

May 23, 2016
Providing Effective Assistance to Survivors of Domestic Violence

2016 Outreach & Enrollment Series Event #1
Amy Pohl and Kisa Corcoran, Colorado Coalition Against Domestic Violence

May 18, 2016
Creating a Productive Healthcare Environment Part A: Enhancing Teambuilding
2016 Professional Skill Development Series Event #2
Edward Leigh, MA, Center for Healthcare Communication

April 20, 2016
Utilizing Mindfulness to Reduce Stress and Prevent Burnout
2016 Professional Skill Development Series Event #1
Lisa Hardmeyer Gray, Intrinsic, LLC

February 11, 2016
Exploring Behavioral Health Integration Models throughout Region VIII
Norma Randal, BSN, HealthWorks, Sandi Larsen, M.Ed, LAC, LCPC, RiverStone Health, Jonathan Muther, PhD, Salud Family Health Centers, and Angela G. Green, PsyD, Metro Community Provider Network

November 9, 2015
Serving America’s Veterans: How Health Centers Can Answer the Call
Julie Hulstein, CHAMPS, Gina Capra, Office of Rural Health, Hal Blair, TriWest Healthcare Alliance, and Dick Bohrer, National Association of Community Health Centers

September 30, 2015
Achieving Equity in Health Care for LGBT People
2015 Professional Skill Development Series Event #7
Kevin Ard, MD, MPH

September 16, 2015
Cultural Competency: The Foundation for an Inclusive Environment
2015 Professional Skill Development Series Event #6
Cerise Hunt, MSW, Center for Public Health Practice

September 10, 2015
Motivating Consumers to Enroll in Coverage
2015 Outreach & Enrollment Series Event #5
Yvonne Kellar-Guenther, PhD, University of Colorado at Denver, Colorado School of Public Health, and Liz Tansey, Colorado Community Health Network

August 19, 2015
Facilitation of Problem Solving

2015 Professional Skill Development Series Event #5
Maria Agnew and Libby Wagner, Influencing Options

July 15, 2015
Asking for What You Want
2015 Professional Skill Development Series Event #4
Maria Agnew and Libby Wagner, Influencing Options

July 9, 2015
School-Based Outreach
2015 Outreach & Enrollment Series Event #3
Liz Tansey, Colorado Community Health Network, Audrey Hoener, Denver Health, and Rob Hendershot, Denver Public Schools Medicaid Department

June 18, 2015
Building Effective Community Partnerships
2015 Outreach & Enrollment Series Event #2
Randall Serr, Utah Health Policy Project, Levi Webb, Association for Utah Community Health, Boo Reiser, United Way of Salt Lake

May 14, 2015
Integrating O&E into Community Health Center Workflow
2015 Outreach & Enrollment Series Event #1
Sitora Rashidova, Colorado Community Health Network, and Elizabeth Cross, Clinica Family Health

April 15, 2015
Student Loan Management and Repayment Options
2015 Professional Skill Development Series Event #1
Carlos Colón, mPowered

March 18, 2015
Retention of the Medical Provider at a Community Health Center
Matt Pflieger, DO, Clinica Family Health Services

February 25, 2015
Behavioral Health Integration Models for Community Health Centers: Balancing the Team and Workflow
Angela G. Green, PsyD, Metro Community Provider Network

January 13, 2015
2014 Region VIII Health Center Workforce Data: Understanding and Utilizing Workforce Statistics from the 2014 CHAMPS Region VIII Salary, Benefits, Turnover, and Vacancy Survey Project
Andrea Martin, CHAMPS

September 17, 2014
Motivational Interviewing: An Introduction to Encouraging Health Behavior Change
2014 Professional Skill Development Series Event #6
Yvonne Kellar-Guenther, PhD, University of Colorado at Denver, Colorado School of Public Health

August 20, 2014
Foundations for Influencing Part C: Influencing through Negotiation
2014 Professional Skill Development Series Event #5
Maria Agnew and Libby Wagner, Influencing Options

July 23, 2014
Foundations for Influencing Part B: The Art of Developing Trust & Personal Power
2014 Professional Skill Development Series Event #4
Maria Agnew and Libby Wagner, Influencing Options

June 18, 2014
Foundations for Influencing Part A: Presuming Good Intent
2014 Professional Skill Development Series Event #3
Maria Agnew and Libby Wagner, Influencing Options

May 21, 2014
Create Great Credit
2014 Professional Skill Development Series Event #2
Carlos Colón, mPowered

April 30, 2014
Tell Your Money Who’s Boss
2014 Professional Skill Development Series Event #1
Amy Fidelis, mPowered

March 27, 2014
Focusing Social Media on Recruitment: It Works!
Marisol Murphy-Ballentyne, National Association of Community Health Centers

March 18, 2014
Improving Diabetes through Group Visits and Patient-Centered Medical Home (PCMH) Principles
Karen Funk, MD, MPP, Clinica Family Health Services

November 14, 2013
Veterans: A Highly Effective Workforce – How to Recruit and Retain Veterans in Community Health Centers
Jeff Mengenhausen, Horizon Health Care, Inc.

May 5, 2013
Patient Care Teams: Transforming the Primary Care Practice
Bonnie Brownlee, MHA, Outlook Associates/Qualis Health

April 4, 2013
The Physician Recruiting Makeover: How to Make Your Community Health Center a Doctor Magnet
Kurt Mosley, Merrit Hawkins

March 19, 2013
Health Center Recruitment and Retention: Maximize Your Success!
Andrea Martin, CHAMPS and Julie Reinders, Clinica Family Health Services

December 5, 2012
Salary Data, Compensation Structures, and R&R Metrics: Understanding and Utilizing Region VIII Health Center Market Statistics
Andrea Martin, CHAMPS

December 1, 2010
Resistance to Change
2010 Managing Change Series Event #3
Patricia Moten Marshall, SynerChange

October 6, 2010
Roles within the Change Process
2010 Managing Change Series Event #2
Patricia Moten Marshall, SynerChange

August 25, 2010
Change as a Process
2010 Managing Change Series Event #1
Patricia Moten Marshall, SynerChange

January 20, 2010
Successful Recruitment in Challenging Times: A Community-Based Approach to Keeping Your Edge with Limited Candidates and Shrinking Funds
Cherith Flowerday, Colorado Rural Health Center

August 20, 2008
Introduction to SBIRT Part 2: Brief Intervention and Brief Therapy
Anjali Nandi, Center for Change and Tracy Ayers, Brief Therapy Institute of Denver

June 24, 2008
Oral Health Basics for the Primary Care Provider
Michael Crutcher, DDS, Community Health Center of the Black Hills

May 28, 2008
Introduction to SBIRT Part 1: How to Implement Screening, Brief Intervention, Referral to Treatment (SBIRT)
John Higgins-Biddle, PhD, University of Connecticut Health Center School of Medicine

February 7, 2008
Confrontation without Conflict: How to Address Difficult Issues Directly and Respectfully
2007-2008 Change for the Better Series Event #3
Libby Wagner, Professional Leadership Results, Inc.

December 5, 2007
Introduction to Ethical Influencing: Asking for What You Want and Making Behavior Requests
2007-2008 Change for the Better Series Event #2
Libby Wagner, Professional Leadership Results, Inc.

October 4, 2007
Creating Positive Work Relationships: Tools for Increasing Trust and Building Commitment to Shared Goals
2007-2008 Change for the Better Series Event #1
Libby Wagner, Professional Leadership Results, Inc.

March 28, 2007
Promoting Successful Tobacco Cessation: Treatment Recommendations and Systems Changes for Community Health Centers
Jeffrey J. Cain, MD, University of Colorado Health Sciences Center, Children’s Hospital Denver

July 20, 2005
Community Health Center Boards: Legal Roles and Responsibilities
Henry Granger