CHAMPS has compiled these resources to support Region VIII Health Centers and State Primary Care Associations (SPCAs) in helping ensure that people who obtain health insurance know how to understand, utilize, and make the most of their health insurance.

Please click or scroll down for:
Health and Preventative Care Literacy
Private Health Insurance Resources
Medicaid/CHIP Resources

Visit CHAMPS’ list of CHC Terms and Acronyms, which includes many health insurance-related terms.

HEALTH AND PREVENTATIVE CARE LITERACY

Colorado.gov/Health
Website with preventative care resources and health care providers licensing information
Health and Wellness Resources

Centers for Medicare & Medicaid Services (CMS)
This resource explains what health coverage is and how to use it to get the primary care and preventive services consumers need (2018)
A Roadmap to Better Care and a Healthier You

Community Catalyst
Various resources on health insurance literacy including resources for consumers. These resources are offered in various languages including Arabic, Chinese, English, Haitian Creole, Korean, Russian, Spanish, and Vietnamese (2019)
Outreach Hub – Health Insurance Literacy Resources

Consumer Financial Protection Bureau (CFPB)
Toolkits for Social Services, Community Volunteers, Legal Aid, and Workers to discuss basic financial literacy and financial planning with clients.
Your Money, Your Goals

Healthcare.gov
Webpage with information on using health insurance, including making sure consumers are covered, getting prescription medications, and getting preventative and emergency care
Using Your New Insurance Coverage

Information on preventive services offered through most health plans
What are My Preventive Care Benefits?

Webpage that lists the essential health benefits all plans must cover
What Does Marketplace Health Insurance Cover?

Information on finding and comparing providers and hospitals in a network
Where Can I Find Provider Information?

Institute for Healthcare Advancement
Website with information about the annual health literacy conference
IHA Conference

Montana Department of Public Health and Human Services
Website with resources on lifetime health
Lifetime Health

National Network of Libraries of Medicine (NN/LM)
Website with information on health literacy
Health Literacy

Utah Department of Health
Website with resources on preventative care
Office of Health Promotion and Prevention

The New England Journal of Medicine
Research on how health insurance coverage affects health care utilization, disease treatment and outcomes, self-reported health, and mortality (2017)
Health Insurance Coverage and Health – What the Recent Evidence Tells Us

PRIVATE HEALTH INSURANCE RESOURCES

Blue Cross Blue Shield
Guidelines on how to utilize benefits and make the most of health insurance (2020)
Understanding Health Insurance Coverage to Maximize Your Care

Families USA
Consumer-friendly information on insurance terminology (2019)
Health Insurance Basics: Key Words and Phrases You Need to Know Spanish Version

Healthcare.gov
Blog post on transitioning from Marketplace insurance onto Medicare for consumers turning 65
Turning 65 soon? How to transition from the Marketplace to Medicare coverage

Guide on why and how to report life changes to the marketplace
How do I Report Life Changes to the Marketplace? 

Website with instructions on how to use new marketplace coverage
How to Use Your New Marketplace Coverage

Webpage with information on using health insurance, including making sure consumers are covered, getting prescription medications, and getting preventative and emergency care
Using Your New Insurance Coverage

Information on how different health insurance plans are structured
What Are the Different Types of Health Insurance?

Webpage that lists the essential health benefits all plans must cover
What Does Marketplace Health Insurance Cover?

Information on how to change health insurance plans
What if I Want to Change Plans after I Enroll?

Information on finding and comparing providers and hospitals in a network
Where Can I Find Provider Information?

U.S. Department of Labor
List of medical and insurance terms
Glossary of Health Coverage and Medical Terms

Manatt Health Solutions
A report from Manatt Health Solutions and the National Partnership for Women & Families assessing how effectively the Marketplace is providing consumers with reliable information about health plan options, as well as detailing the different ways that both the Federally-Facilitated Marketplace and State-Based Marketplaces offer ways for consumers to choose a plan that meets their health and financial needs (2016)
Supporting Informed Decision-Making in the Health Insurance Marketplace: A Progress Report

National Disability Navigator Resource Collaborative
Information on how to get the most out of the health insurance company’s customer service
Using Health Plan Customer Service to Learn Scope of Coverage

UnitedHealthcare
Glossary of health insurance terms
Glossary

Understanding the basics of health insurance
Health Insurance 101

MEDICAID/CHIP RESOURCES

Medicaid.gov
Information on dental benefits for children enrolled in Medicaid and CHIP
Dental Care

List of Medicaid benefits that all states are required to provide
Medicaid Benefits

State Medicaid and CHIP Program Information
State Medicaid & CHIP Profiles

State Medicaid Websites
Sites that contain answers to questions about how to use Medicaid

Colorado Department of Health Care Policy and Financing
Medicaid Frequently Asked Questions

Montana Department of Public Health and Human Services
Montana Medicaid

North Dakota Department of Human Services
Medicaid Frequently Asked Questions

South Dakota Department of Social Services
Medicaid General Information

Utah Department of Health
Utah Medicaid

Wyoming Medicaid
Medicaid Frequently Asked Questions