Effective improvements to care delivery throughout the entire Community Health Center involve alignment of senior leadership, care providers and quality improvement systems. Senior leadership must identify clear goals that are reflected in the health center’s policies, procedures, business plan, and financial planning. The following tools may assist in quality improvement change processes.

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Printable Documents List
Other Online Resources

PRINTABLE DOCUMENTS LIST

Please click on the file name below for:

TOPIC:	FILE NAME (FILE TYPE):
The Chronic Care Model as a Guide for Change	Integrating Chronic Care and Business Strategies In the Safety Net: Toolkit (Link to PDF)
Plan, Do, Study, Act (PDSA) Cycles	PDSA Form #1 (DOC)
	PDSA Form #2 (DOC)
	PDSA Worksheet (DOC)
Preparing for Spread	Adaptability to Change Assessment Grid (DOC)
	Calculating Demand (PPT)
	Checklist for Readiness to Spread (DOC)
	Creating the Vision (DOC)
	Spread Site Adaptability Grid (DOC)
	Strategizing for Spread (DOC)
Spreading	Managing Spread (PPT)
	Spread Project Planning Grid; with Examples (DOC)
	Spread Staff Tracking Chart (DOC)
	System Changes & Interventions: Registry as a Clinical Practice Tool (PPT)
Sustaining Changes	Spreading & Sustaining Strategies for Team Leaders (PPT)
	Sustainability & Spread: Improvements, BTS Diffusion & IHI Spread Model (PPT)
	Sustainability & Spread Panel Discussion (PPT)
Center Efficiency and Growth	Conducting a Continuing Care Clinic (DOC)
	Group Visit Article (DOC)
	Staff Huddle Goals (XLS)

OTHER ONLINE RESOURCES

American Society for Quality
Membership Organization
www.asq.org

Clinical Risk Management and Patient Safety
HRSA and ECRI Institute (ECRI)
www.ecri.org/Clinical_RM_Program