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CHAMPS Trainings, Intensives, and Certificate Programs
Date/Time: Tuesday, April 24 and Wednesday, April 25, 2018, 8AM-4PM each day
Event Overview: Managers and supervisors play a pivotal role in the success of the health center, yet many are hired or promoted into their roles without the core skills to effectively hire, train, manage, engage, retain, and develop others. This course, specifically designed for new supervisors and managers at community, migrant, and homeless health centers, offers intensive, hands-on, and immediately applicable skill-building to successfully navigate management and supervisory roles in the fast-paced health center environment. Don’t miss this opportunity to make sure you have the nuts-and-bolts knowledge, skills, and strategies to be successful in your management role.
Recommended For: Region VIII Health Center supervisors and managers that have been in their positions for 18 months or less
Lead Trainer: Lisa Mouscher, CEO and Lead Consultant at Sogence Training and Consulting.
- Understand the unique characteristics, challenges, terminology, and support systems for health centers
- Develop flexible, responsive, productive, and satisfied teams
- Utilize Behavioral Interviewing to hire staff with the right skills and “fit” for the long-term
- Coach and develop employees
- Understand how decision making styles influence actions, team engagement, and overall management success
- Drive accountability and deliver positive results
- Lead and manage change
- Build strong, professional relationships with supervisors, leaders, peers, former peers, and direct reports
- Avoid common legal pitfalls when managing employees
- Create a culture of customer service
- Address individual challenges and identify best practices for professional growth
Course Components: This course contains a balance of face-to-face, virtual, group, and one-on-one educational and networking components, including:
- Tuesday, April 24 and Wednesday, April 25, 2018 – Two-day in-person training; click HERE to download the detailed agenda.
- May 2018 – Access to individually-selected training on CD (topic of participants’ choice, based on available archived CHAMPS trainings)
- May-June 2018 (Date TBD) – Conference call check-in with participants to answer questions, share experiences, and reinforce learning
Course Fees: The course fee is $600 for CHAMPS, AUCH, CCHN, and/or WYPCA members and $800 for non-members. Please click HERE to see a current listing of CHAMPS Organizational Members.
- The course fee includes two days of in-person training and materials, breakfasts and afternoon snacks on both days, and lunch on the first day
- Full payment is due in advance. Refunds will not be provided; however, if necessary another individual may substitute for a registrant with advance written notice
- Payment should be made in the form of a check made payable to CHAMPS and mailed to CHAMPS with the registration form
Registration: Registration for the 2018 course is now CLOSED. If you have any questions, please contact the Programs and Communications Coordinator.
Make checks payable to CHAMPS and mail checks and completed registration forms to Rachel Steinberg, CHAMPS, 600 Grant Street, Suite 800, Denver, CO 80203. You may fax registration forms in advance of payment to 303-861-5315 (Attn: Rachel Steinberg) or email digital scans to Rachel@CHAMPSonline.org. However, registration is not considered complete until payment has been received.
This training is supported by Wyoming Primary Care Association (WYPCA), Colorado Community Health Network (CCHN), and Association for Utah Community Health (AUCH).
Critical Skills for Mid-Level Managers Training (MLMT)
The “Critical Skills” training is a step up from the CORE Competency Training (described above), allowing experienced health center managers and supervisors to delve deeper into the challenges and best practices for leading and managing change, hiring the right people for long-term success, building and strengthening management communication skills, understanding and following key employment laws, effectively coaching and developing a team, understanding key factors for health center financial stability, and implementing accountability strategies that work. This course begins with a face-to-face training and continues with a capstone project back in the home health center, networking group conference calls, and continuing education via distance learning.
Lead Trainer: Lisa Mouscher, CEO and Lead Consultant at Sogence Training and Consulting.
Timeframe: This course is offered every other year, typically beginning in the spring; the next offering is tentatively scheduled for 2019.
ADDITIONAL TRAININGS, INTENSIVES, AND CERTIFICATE PROGRAMS
Advanced Leadership Training Program (ALTP)
Regional Institute for Health and Environmental Leadership (RIHEL)
August – May Annually, Denver, CO
RIHEL provides leadership training, builds linkages among leaders, and strengthens the relationships among health professionals, environmental professionals, the academic community, the public sector, and the private sector (click HERE for more information about RIHEL and its various programs). RIHEL’s Advanced Leadership Training Program (ALTP) is a year-long program designed to help current and emerging leaders understand their leadership behaviors, enhance their leadership skills, make use of the collaborative process to address complex problems, and create an interdisciplinary network of colleagues who are dedicated to the health and environment of the RIHEL region (CO, WY and NM). Topics studied and practiced include: exemplary leadership practices, collaborative leadership, diversity assets, difficult conversations, peer coaching, intentional action for leaders, systems thinking, advocacy and influence, and communicating through the media. ALTP begins in August each year and completes the following May. Applications are accepted each year from mid-January through April 30th.
The Geiger Gibson Program in Community Health Policy
Health Policy Fellows Program
The Health Policy Fellows Program is designed to enable mid-level and senior health center and Primary Care Association (PCA) staff to develop a deeper understanding of health policy and acquire key health policy analysis skills of value to their own organization’s policy advocacy efforts. Over a series of web-based sessions culminating in a four-day residential session in Washington, DC, the Fellows Program will provide rising health center and PCA leaders an immersive experience in federal health policy and policymaking, and will assist participants to develop basic health policy analysis competencies that will enable them to develop positions and engage in advocacy. Participants will be instructed by senior National Association of Community Health Centers (NACHC) staff, faculty at the Milken Institute School of Public Health, Washington DC health policy experts, Geiger Gibson Distinguished Visitors, and congressional and agency staff.
Click HERE for more details about this program.
Harvard School of Public Health Executive Education in Health Care Programs
The Harvard School of Public Health offers a variety of leadership and management programs for health care and physician executives. The programs are designed to assist professionals with their strategic planning while providing new information and techniques for immediate implementation. Harvard faculty present programs in collaboration with other recognized leaders in the field. Leadership trainings include:
- Leadership Strategies for Evolving Health Care Executives
- Leadership Strategies for Information Technology in Healthcare
- Leadership Development for Physicians in Academic Health Centers
Click HERE for descriptions of these programs (search “Leadership” in Topics box) and a schedule of upcoming programs.
UCLA/Johnson & Johnson Health Care Executive Program
This intensive ten-day management program is designed exclusively for the executive directors of community–based health care organizations. A unique and fundamental component of this program is that during the last two and a half days the board or community coalition chair is involved as a co-participant.
Click HERE for more information about the Health Care Executive Program.
The National Medical Home Summit
This annual hybrid conference/internet event is a leading forum on the development and implementation of the Patient Centered Medical Home model. It is sponsored by Jefferson School of Population Health and cosponsored by American Academy of Family Practice, American Academy of Pediatrics, Convenient Care Association, and Disease Management Association of America.
Institute for Healthcare Improvement (IHI) Annual International Summit on Improving Patient Care in the Office Practice and Community
IHI is an independent not-for-profit organization that works with health care providers and leaders throughout the world to achieve safe and effective health care. Their annual summit brings together revolutionary thinkers and innovative practitioners who strive to make critical connections across care settings while containing costs and providing the best patient experience.
American Public Health Association (APHA) Annual Meeting and Exposition
This huge exposition featuring over 700 public health exhibits offers a plethora of opportunities for people involved with health care to launch careers and meet with pharmaceutical companies, schools of public health, health-related government agencies and many other public health service and public-related organizations.
Practice Leaders in Medical Homes
John Hopkins University
This online program is provided by the Center for Teaching and Learning with Technology at the John Hopkins Bloomberg School of Public Health. It targets physicians, practice administrators, and other leadership positions and consists of 9 one-hour learning modules. Tuition is $15 per module; tuition for members of practices seeking NCQA qualification to participate in the Medicare Medical Home Demonstration (MMHD) is free. The module topics are:
- Module 1: Assessing Readiness to Change into a Medical Home, by Mindi McKenna, PhD, MBA
- Module 2: Leading Change in Medical Homes, by Alan Lazaroff, MD
- Module 3: Health Information Technology in Medical Homes, by Chad Boult, MD, MPH, MBA
- Module 4: Interdisciplinary Teams in Medical Homes, by Ron Stock, MD, MA
- Module 5: Communicating with Patients of Medical Homes, by Danelle Cayea, MD, MS
- Module 6: Supporting Patient Self-Management within Medical Homes, by Margaret Gadon, MD, MPH
- Module 7: Care Management in Medical Homes, by Bruce Leff, MD
- Module 8: Continuity of Care for Patients of Medical Homes, by Cynthia Boyd, MD, MPH
- Module 9: Managing the Medical Home, by David Dorr, MD, MS
Please click HERE for more information about the Practice Leaders in Medical Homes program.