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CHAMPS Trainings, Intensives, and Certificate Programs
Date/Time/Location: Five online sessions, held every Thursday in April 2021 from 9:00-11:30AM MT / 10:00AM-12:30PM CT.
Lead Trainer: Lisa Mouscher, CEO and Lead Consultant at Sogence Training and Consulting.
Event Overview: Managers and supervisors play a pivotal role in the success of the health center, yet many are hired or promoted into their roles without the core skills to effectively hire, train, manage, engage, retain, and develop others. This course, specifically designed for supervisors and managers at community, migrant, and homeless health centers, offers intensive, hands-on, and immediately applicable skill-building to successfully navigate management and supervisory roles in the fast-paced and often challenging health center environment. Don’t miss this opportunity to ensure you have the nuts-and-bolts knowledge, skills, and strategies to be successful in your management role.
• The History, Mission, and Impact of the Health Center Movement
• The Art of Management Communication
• Strengthening Employee Engagement, Productivity, and Retention
• Behavioral Interviewing
• Staying Legally Compliant as a Manager/Supervisor
• Making Customer Service a Reality
Course Components: In order to optimize learning and promote public health, all components of this course will be held virtually, involving both independent and group learning and networking opportunities. Attendees will:
- Receive a brief pre-recorded introductory session about the Community Health Center Movement.
- Attend five live online meetings via Zoom to allow for facilitated learning and small group work:
- Thursday, April 1, 2021, 9:00-11:30AM MT / 10:00AM-12:30PM CT
- Thursday, April 8, 2021, 9:00-11:30AM MT / 10:00AM-12:30PM CT
- Thursday, April 15, 2021, 9:00-11:30AM MT / 10:00AM-12:30PM CT
- Thursday, April 22, 2021, 9:00-11:30AM MT / 10:00AM-12:30PM CT
- Thursday, April 29, 2021, 9:00-11:30AM MT / 10:00AM-12:30PM CT
- Undertake weekly homework designed to support the implementation of new learning in the home health center.
- Have access to all course materials electronically on a password-protected page of the CHAMPS website; didactic components of the virtual course will be recorded and available to registrants through Friday, May 14th.
- Important Technical Requirements: Each participant will need a webcam to join the training. This highly interactive program is conducted through Zoom video conferencing, and all participants must join on video (one participant per device) in order to participate. If access to a computer with a webcam is not available, Zoom has an excellent app that enables participants to join via most phones or tablets that have video capability. This helps us achieve a true face-to-face environment during this virtual training!
Cost: The registration fee is $500 for CHAMPS Organizational Members* and $700 for Non-Members.
Recommended For: Region VIII health center supervisors and managers at all levels.
Course Size: Approximately 40 supervisors/managers.
Registration Scholarships: A limited number of registration scholarships are available (up to one per health center) for this course for participants from each Region VIII state, courtesy of our Region VIII State Primary Care Associations. Available scholarships will be awarded on a first-come, first-served basis. If you are interested in being considered for a scholarship, you must:
- Check “yes” you would like to be considered for a registration on your registration form, AND
- Send in your registration details (see “Registration Instructions” below).
Registration Instructions: Please provide participant information by completing the online registration form. The registration due date is Monday, March 1, 2021. Do not send payment immediately. Once CHAMPS has received your registration information, you will be sent an email notifying you:
- Whether or not you have received a registration scholarship (you MUST check “yes” you would like to be considered for a registration scholarship on your registration form to be considered).
- How much you may owe for registration and how to make your payment to CHAMPS.
You may also click HERE to fill out and submit a printable registration form via email.
Your registration will not be considered final until full payment is received (due in advance of the course) unless a registration scholarship is granted. CHAMPS is not able to provide refunds; however, another individual may substitute for the registered participant. CHAMPS must be notified in writing of the substitution and the substitute participant must complete the registration form.
CHAMPS thanks our supporters for their commitment to this course:
- Association for Utah Community Health (AUCH)
- Colorado Community Health Network (CCHN)
- Community HealthCare Association of the Dakotas (CHAD)
- Montana Primary Care Association (MPCA)
- Wyoming Primary Care Association (WYPCA)
*Due to the generous support of our Region VIII State Primary Care Associations, all health centers in Region VIII qualify for the discounted CHAMPS Organizational Member rate.
Questions about this training?
Please contact the CHAMPS Workforce Development & Member Services Director.
Date/Time/Location: March/April, typically every other year (anticipated for 2022)
Lead Trainer: Lisa Mouscher, CEO and Lead Consultant at Sogence Training and Consulting
Event Overview: The “Next Level Skills” training is a step up from the CORE Competencies Training (described above), allowing health center managers and supervisors to delve deeper into the best practices, knowledge, and skills needed to be a great manager. This course begins with a review of crucial skills needed to hire, coach, retain, and manage others. Participants will then move to higher-level learning for managing conflict with employees, patients, and peers; understanding basic financial concepts important for decision making and skillful management; and utilizing strategies for circumventing or avoiding burnout in themselves and others. In addition, the course includes the popular “Staying Legally Compliant While Managing Employees” session which provides up-to-date legal information and allows participants to ask practical questions related to this critical and ever-changing arena. Following the face to face training, participants will access an additional distance learning module and consultation to support their of implementation new skills and tools in the home health center. Join us for this opportunity to take your skills, your department, and your health center to the next level.
Course Components: This course may be offered as a face-to-face or virtual training, to be determined, and includes group and one-on-one educational and networking components.
Questions about this training?
Please contact the CHAMPS Programs Coordinator, Workforce & Communications.
Advanced Leadership Training Program (ALTP)
Regional Institute for Health and Environmental Leadership (RIHEL)
August – May Annually, Denver, CO
RIHEL provides leadership training, builds linkages among leaders, and strengthens the relationships among health professionals, environmental professionals, the academic community, the public sector, and the private sector (click HERE for more information about RIHEL and its various programs). RIHEL’s Advanced Leadership Training Program (ALTP) is a year-long program designed to help current and emerging leaders understand their leadership behaviors, enhance their leadership skills, make use of the collaborative process to address complex problems, and create an interdisciplinary network of colleagues who are dedicated to the health and environment of the RIHEL region (CO, WY and NM). Topics studied and practiced include: exemplary leadership practices, collaborative leadership, diversity assets, difficult conversations, peer coaching, intentional action for leaders, systems thinking, advocacy and influence, and communicating through the media. ALTP begins in August each year and completes the following May. Applications are accepted each year from mid-January through April 30th.
The Geiger Gibson Program in Community Health Policy
Health Policy Fellows Program
The Health Policy Fellows Program is designed to enable mid-level and senior health center and Primary Care Association (PCA) staff to develop a deeper understanding of health policy and acquire key health policy analysis skills of value to their own organization’s policy advocacy efforts. Over a series of web-based sessions culminating in a four-day residential session in Washington, DC, the Fellows Program will provide rising health center and PCA leaders an immersive experience in federal health policy and policymaking, and will assist participants to develop basic health policy analysis competencies that will enable them to develop positions and engage in advocacy. Participants will be instructed by senior National Association of Community Health Centers (NACHC) staff, faculty at the Milken Institute School of Public Health, Washington, DC health policy experts, Geiger Gibson Distinguished Visitors, and congressional and agency staff.
Click HERE for more details about this program.
Harvard School of Public Health Executive Education in Health Care Programs
The Harvard School of Public Health offers a variety of leadership and management programs for health care and physician executives. The programs are designed to assist professionals with their strategic planning while providing new information and techniques for immediate implementation. Harvard faculty present programs in collaboration with other recognized leaders in the field. Leadership trainings include:
- Leadership Strategies for Evolving Health Care Executives
- Leadership Strategies for Information Technology in Healthcare
- Leadership Development for Physicians in Academic Health Centers
Click HERE for descriptions of these programs (search “Leadership” in Topics box) and a schedule of upcoming programs.
UCLA/Johnson & Johnson Health Care Executive Program
This annual intensive 11-day management program is designed exclusively for executives (e.g., CEOs, CFOs, CMOs, etc.) of community health centers. Executives from other community-based healthcare organizations that partner with health systems to address behavioral health issues and/or HIV/AIDS are also encouraged to apply. This program has particular applicability for those who have just assumed, or soon will assume, major management responsibilities. Organizations are encouraged to send multiple individuals from the leadership team, and to identify other organizations with which they plan to merge, form an alliance or partner with, and then apply jointly. The curriculum consists of practical tools, techniques and approaches to leadership and management designed to assist CHCs in adapting to the rapid and radical changes in policy, demographics, and technology impacting health care today. A unique and fundamental component of this program is that during the last two and a half days of this training, the board or community coalition chair is involved as a co-participant.
Click HERE for more information about the Health Care Executive Program.
The National Medical Home Summit
This annual hybrid conference/internet event is a leading forum on the development and implementation of the Patient Centered Medical Home model. It is sponsored by Jefferson School of Population Health and cosponsored by American Academy of Family Practice, American Academy of Pediatrics, Convenient Care Association, and Disease Management Association of America.
Institute for Healthcare Improvement (IHI) Annual International Summit on Improving Patient Care in the Office Practice and Community
IHI is an independent not-for-profit organization that works with health care providers and leaders throughout the world to achieve safe and effective health care. Their annual summit brings together revolutionary thinkers and innovative practitioners who strive to make critical connections across care settings while containing costs and providing the best patient experience.
American Public Health Association (APHA) Annual Meeting and Exposition
This huge exposition featuring over 700 public health exhibits offers a plethora of opportunities for people involved with health care to launch careers and meet with pharmaceutical companies, schools of public health, health-related government agencies and many other public health service and public-related organizations.